Discuss PROJECT

TECHNICAL SUPPORT / CONTENT / DEVELOPMENT

WEBSITE
MAINTENANCE

We take care of your website: from errors and slow loading to design updates, content and new features. On any platform, with scope, pricing and deadlines agreed in advance.

Pricing based on scope Every platformOne-time or ongoing
ALL SERVICESTECHNICAL SUPPORT / CONTENT / DEVELOPMENT

01 / WE START WITH THE PROBLEM

The site works. But who takes care of it?

A form that does not send. A slow store. An update after which something breaks. Or a small change that waits for weeks. We start with a review of the actual situation and prioritize tasks by business impact. You know what we take on, when we’ll do it, and how we verify the result.

THE SERVICE IN BRIEF

What is included
and who it’s for

Website maintenance covers ongoing technical tasks and agreed development: content, design, features, speed, and issue monitoring. We can take over an existing website after reviewing the platform and access.

Platform
We work with different platforms; the exact intervention depends on access and limitations.
What's included
Selected tasks, responsibilities, backups, and how requests are submitted.
Price
Depending on the volume, complexity, and frequency of the work.
Response in case of an issue
Priorities and deadlines are agreed in advance; critical cases are described separately.

02 / How we can help

Care for your website.Room to grow.

The technical work you need and the improvements you want - with a clear scope and price.

Website improvements

Development

01

SPEED

We identify what slows your website down and measure the impact of optimisation.

02

Path to purchase

Clearer product pages, convenient forms and an easier checkout.

03

Design

Refreshed design and navigation for mobile and desktop.

04

New features

Payments, deliveries, bookings and integrations with business systems.

Everyday tasks

Technical care

05

Monitoring and fixes

Agreed checks of essential functions and resolution of issues.

06

Updates and protection

Backups and compatibility checks before updates.

07

Message

Up-to-date pages, products, articles, images and promotions.

08

Hosting and domain

Configuration, DNS, SSL, backups and planned migrations.

One task or ongoing care?

We agree on the scope to suit your website.

Discuss your website

CONTROL OVER CHANGES

You know what
changes. And why.

Illustration of checking an online order on a computer and phone
PRE-PUBLISH CHECK / ILLUSTRATION
01

Changes are approved in advance

We describe the tasks, price, deadline, and responsibilities. Any additional work or external cost is agreed before execution.

02

What works is preserved

Before a risky change, we prepare a backup and a rollback plan. We check menus, forms, orders, and affected integrations.

03

Access stays under your control

We work with the provided business access and the necessary permissions. We clarify ownership and access to the site, domain, and hosting from the start.

04

You receive a report on the work done

You see what was changed, how it was tested, and what comes next. For optimization, we compare measurements before and after under comparable conditions.

03 / a way of working

A clear process
at every step

01

You send the site and the task

Share the URL and what is not working or what you want to improve. You do not need to know the technical cause. We clarify the platform and the required access.

02

Review and a specific quote

We prioritize the issues. You receive tasks, price, short realistic deadlines, and working terms in a written agreement. We start after approval.

03

Work and testing

We carry out the work step by step. For changes with risk, we use a staging environment and a backup. We test the affected features on mobile and desktop before publishing.

04

Report and next steps

We describe what was done and the test results. For ongoing maintenance, we clarify the next tasks, checks, and how to submit new requests.

PRICE AND TERMS

The price follows
the tasks

A fair offer based on the actual scope of work. You pay for the agreed tasks, with deadline and terms set before launch.

REQUEST A QUOTE

One-time work or ongoing maintenance. No limit to a specific platform or a ready-made task package.

Scope and complexity
Number of tasks, code state, pages, products, and integrations.
Timeline and priority
Planned change or urgent issue affecting site performance.
Frequency of work
One-time intervention or regular maintenance with agreed checks and tasks.

Hosting, paid licenses, and external services are listed separately when applicable. Additional tasks are assessed and agreed in advance.

PART OF THE BUSINESSES THAT TRUSTED US

Pulse Fitness & SpaBankerCoolFitCHAMBER OF BUILDERS IN BULGARIAActualno.comBULGARIAN ACADEMY OF SCIENCES

BEFORE YOU HAND OVER YOUR WEBSITE

Your questions
about maintenance

About taking over an existing website, pricing, timelines, and responsibilities.

Have another question

Technical updates, bug fixes, monitoring, speed and sales optimization, design changes, new features, content publishing, and hosting management. We select the specific tasks based on the site and describe them in the agreement.

No. We support websites and online stores on different platforms, as well as custom-built systems. First, we check the code, access rights, and environment limitations. On closed-code platforms, we work within the capabilities they provide.

Yes. We review the current state, access rights, licenses, and dependencies. We clarify what can be kept and what needs to change. A complete rebuild is not automatically required.

The price depends on the scope and complexity of the work, the condition of the site, the deadline, and the service frequency. After review, you receive a specific quote. Hosting, paid licenses, and third-party services are listed separately when applicable.

Yes. We can handle a one-time fix, update, new feature, or content change. Regular maintenance is an option when you have ongoing tasks and need follow-up checks.

Describe the issue and your desired deadline in your inquiry. After review, we clarify the priority, dependencies, and a specific delivery time. Critical issues are discussed first; the deadline is confirmed based on the task and available access.

We check agreed metrics and key actions, such as site availability, form submissions, and order processing. Frequency, alerts, response hours, and responsibilities are defined in the maintenance terms.

We plan changes to minimize downtime. Risky updates are first tested in a staging environment. If a maintenance window is needed, we agree on it in advance.

We review URLs, content, titles, metadata, language versions, and internal links. We keep working URLs and check indexing and the sitemap after the agreed changes.

We do not limit the service to one platform or a fixed package of technical actions. We can include content, design, development, optimization, and hosting management. Each task has a pre-agreed scope, deadline, and price.

The site address, a short description of the issue or desired change, and a deadline if you have one. A screenshot and the steps to reproduce the error are helpful. Access details are arranged through a secure channel after the first conversation.

YOU HAVE A PROJECT IN MIND

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about your project

A few sentences are enough. We’ll clarify the brief, possibilities, and the next step.

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