Changes are approved in advance
We describe the tasks, price, deadline, and responsibilities. Any additional work or external cost is agreed before execution.
TECHNICAL SUPPORT / CONTENT / DEVELOPMENT
WEBSITE
MAINTENANCE
We take care of your website: from errors and slow loading to design updates, content and new features. On any platform, with scope, pricing and deadlines agreed in advance.
ALL SERVICESTECHNICAL SUPPORT / CONTENT / DEVELOPMENT
01 / WE START WITH THE PROBLEM
The site works. But who takes care of it?
A form that does not send. A slow store. An update after which something breaks. Or a small change that waits for weeks. We start with a review of the actual situation and prioritize tasks by business impact. You know what we take on, when we’ll do it, and how we verify the result.
02 / THE SPECIFIC WORK
What we will do
for your business
01
Speed Optimization
We measure loading speed and Core Web Vitals. We optimize images, fonts, code, requests, and caching based on the causes of the slowdown.
02
Sales Optimization
We review the offer, product pages, forms, and checkout. We reduce friction for customers and set up tracking for key actions.
03
Design refresh
We update individual sections or the entire visual style. We improve the mobile experience, readability, and navigation while keeping what works.
04
New features and upgrades
We add capabilities based on your needs: payments, delivery, bookings, catalogs, customer profiles, and integrations with CRM / ERP systems.
05
Monitoring and bug fixes
We monitor the agreed pages and features for issues: availability, forms, orders, and integrations. We define the check frequency, notifications, and response based on criticality.
06
Updates and security
We review versions and dependencies, prepare backups, and check compatibility before updating. We fix identified technical issues.
07
Content upload and maintenance
We publish pages, articles, products, images, and promotions. We organize content with appropriate headings, metadata, internal links, and optimized images.
08
Hosting management
We set up hosting, domains, DNS, SSL certificates, caching, and backups. If needed, we plan a migration and check the site after the move.
CONTROL OVER CHANGES
You know what
changes. And why.
What works is preserved
Before a risky change, we prepare a backup and a rollback plan. We check menus, forms, orders, and affected integrations.
Access stays under your control
We work with the provided business access and the necessary permissions. We clarify ownership and access to the site, domain, and hosting from the start.
You receive a report on the work done
You see what was changed, how it was tested, and what comes next. For optimization, we compare measurements before and after under comparable conditions.
03 / a way of working
A clear process
at every step
01
You send the site and the task
Share the URL and what is not working or what you want to improve. You do not need to know the technical cause. We clarify the platform and the required access.
02
Review and a specific quote
We prioritize the issues. You receive tasks, price, short realistic deadlines, and working terms in a written agreement. We start after approval.
03
Work and testing
We carry out the work step by step. For changes with risk, we use a staging environment and a backup. We test the affected features on mobile and desktop before publishing.
04
Report and next steps
We describe what was done and the test results. For ongoing maintenance, we clarify the next tasks, checks, and how to submit new requests.
PRICE AND TERMS
The price follows
the tasks
A fair offer based on the actual scope of work. You pay for the agreed tasks, with deadline and terms set before launch.
One-time work or ongoing maintenance. No limit to a specific platform or a ready-made task package.
- Scope and complexity
- Number of tasks, code state, pages, products, and integrations.
- Timeline and priority
- Planned change or urgent issue affecting site performance.
- Frequency of work
- One-time intervention or regular maintenance with agreed checks and tasks.
Hosting, paid licenses, and external services are listed separately when applicable. Additional tasks are assessed and agreed in advance.
WE HAVE WORKED WITH
Clients and projects
Migrations, integrations and website improvements. Explore the challenges and solutions in these projects.
View projects
Banker
Redesign of the Banker.bg news platform and content migration to WordPress.
View project
Pulse Fitness & Spa
A new website for Pulse Fitness & Spa with content migration and links between clubs, workouts, and trainers.
View project
CoolFit
A website for the digital sports card CoolFit, connecting employers, employees, and partner venues.
View projectBEFORE YOU HAND OVER YOUR WEBSITE
Your questions
about maintenance
About taking over an existing website, pricing, timelines, and responsibilities.
Have another questionWhat does website maintenance include?
Technical updates, bug fixes, monitoring, speed and sales optimization, design changes, new features, content publishing, and hosting management. We select the specific tasks based on the site and describe them in the agreement.
Do you work only with WordPress?
No. We support websites and online stores on different platforms, as well as custom-built systems. First, we check the code, access rights, and environment limitations. On closed-code platforms, we work within the capabilities they provide.
Can you take over a site made by another provider?
Yes. We review the current state, access rights, licenses, and dependencies. We clarify what can be kept and what needs to change. A complete rebuild is not automatically required.
How much does website maintenance cost?
The price depends on the scope and complexity of the work, the condition of the site, the deadline, and the service frequency. After review, you receive a specific quote. Hosting, paid licenses, and third-party services are listed separately when applicable.
Can I request just one task?
Yes. We can handle a one-time fix, update, new feature, or content change. Regular maintenance is an option when you have ongoing tasks and need follow-up checks.
How quickly can you start?
Describe the issue and your desired deadline in your inquiry. After review, we clarify the priority, dependencies, and a specific delivery time. Critical issues are discussed first; the deadline is confirmed based on the task and available access.
What does error monitoring mean?
We check agreed metrics and key actions, such as site availability, form submissions, and order processing. Frequency, alerts, response hours, and responsibilities are defined in the maintenance terms.
Will the site go down during the work?
We plan changes to minimize downtime. Risky updates are first tested in a staging environment. If a maintenance window is needed, we agree on it in advance.
Do you preserve SEO during a design update?
We review URLs, content, titles, metadata, language versions, and internal links. We keep working URLs and check indexing and the sitemap after the agreed changes.
Is there a limited list of tasks?
We do not limit the service to one platform or a fixed package of technical actions. We can include content, design, development, optimization, and hosting management. Each task has a pre-agreed scope, deadline, and price.
What should I send for a quote?
The site address, a short description of the issue or desired change, and a deadline if you have one. A screenshot and the steps to reproduce the error are helpful. Access details are arranged through a secure channel after the first conversation.
