These Terms and Conditions govern the relationship between "88lab-2024" Ltd., hereinafter referred to as Contractor, and all natural and legal persons, hereinafter referred to as Client, who use the website, the services, or send an inquiry to the Contractor.
By submitting an inquiry through the website, email, or another communication channel, the Client declares that they have read these Terms and Conditions and automatically agrees to them, regardless of whether a contract is subsequently concluded.
1. GENERAL PROVISIONS
1.1. "88lab-2024" Ltd. provides services in the field of web development, digital solutions, hosting, technical support, and content maintenance.
1.2. All services are provided following a preliminary analysis and under individually agreed terms.
1.3. These Terms and Conditions are an integral part of every offer, contract, or written agreement between the parties.
2. ACCEPTANCE OF THE TERMS AND CONDITIONS
2.1. Sending an inquiry is considered an expression of informed consent with these Terms and Conditions.
2.2. The Client is responsible for reviewing the current version of the Terms and Conditions published on the website.
2.3. When an individual contract is concluded, its terms take precedence over these Terms and Conditions.
3. SERVICES
The services are provided in the following order of importance:
3.1. Analysis and consultation
3.1.1. Every project begins with an analysis of the Client's goals, needs, and technical requirements.
3.1.2. The analysis serves as the basis for determining the scope of work, deadlines, and price.
3.2. Development of websites and platforms
3.2.1. The development of websites and platforms is carried out only after analysis.
3.2.2. Prices are negotiable, depending on the complexity, features, and scope of work.
3.2.3. Completion deadlines are indicative and subject to agreement.
3.2.4. The Contractor is not responsible for delays caused by incomplete or inaccurate information from the Client.
3.3. Hosting services
3.3.1. Hosting services may be provided directly by the Contractor or through third-party providers.
3.3.2. Hosting includes the technical environment for the website to function, but does not include content support unless expressly agreed otherwise.
3.3.3. The Contractor shall not be liable for interruptions caused by force majeure events or actions of third parties.
3.4. Technical Support
3.4.1. Technical support includes updates, security, monitoring, and troubleshooting technical issues.
3.4.2. Support does not include changes to design or content unless otherwise agreed upon.
3.4.3. The scope, deadlines, and prices for technical support are negotiable.
3.5. Content Support
3.5.1. Content support is performed on a task basis.
3.5.2. Each task is assessed individually according to scope and complexity.
3.5.3. The prices and completion deadlines are negotiable and are not part of technical support unless agreed in writing.
4. PRICES AND PAYMENTS
4.1. All prices are determined individually and confirmed in writing.
4.2. Payments are made under the terms agreed between the parties.
4.3. The Contractor reserves the right to temporarily suspend services in case of delayed payment.
5. RIGHTS AND OBLIGATIONS
5.1. The Contractor undertakes to perform the services professionally and in good faith.
5.2. The Client is obliged to provide timely, accurate, and complete information.
5.3. Delays caused by the Client extend the completion deadlines.
6. LIABILITY
6.1. The Contractor shall not be liable for:
damages caused by third parties
misuse of the services
content provided by the Client
6.2. The Contractor's maximum liability is limited to the amount of the paid service.
7. CHANGES TO THE TERMS AND CONDITIONS
7.1. "88Lab-2024" Ltd. reserves the right to unilaterally change, supplement, or update these Terms and Conditions.
7.2. The changes take effect from the moment they are published on the website, without any obligation for individual notice.
7.3. Continued use of the website or submission of a new inquiry after the changes shall be deemed acceptance of the updated terms.
8. TERMINATION
8.1. The contractual relationship may be terminated by mutual consent or in the event of a breach.
8.2. Termination does not release the parties from obligations already incurred.
9. FINAL PROVISIONS
9.1. All terms, deadlines, and parameters that are not expressly described are negotiable.
9.2. For all matters not covered herein, the applicable Bulgarian legislation shall apply.
9.3. All disputes shall be resolved by mutual agreement and, if that is not possible, by the competent court.