AI CHATBOT DEVELOPMENT / AUTOMATION
AI CHATBOTS
FOR YOUR CLIENTS
A chatbot that knows your business information, asks the right questions, and guides users to the next step. With clear boundaries and human handoff when needed.
88LAB / AI chatbots and automations01 / WE START WITH THE PROBLEM
The same questions every day
While the team explains the terms again, another visitor is waiting for an answer. We organize the information and scenarios so the website can help even outside working hours.
THE SERVICE IN BRIEF
What is included
and who it’s for
The AI chatbot uses approved sources and prepared scenarios to answer questions or gather inquiry information. We plan limits, response validation, and handoff to a human.
- Suitable for
- Recurring questions and initial needs clarification.
- Preparation
- Sources, scenarios, allowed actions, and cases for human intervention.
- Verification
- Test questions, incomplete data, and responses outside the agreed scope.
- Price
- Depending on the sources, integrations, and usage volume; external services are described separately.
02 / THE SPECIFIC WORK
What we will do
for your business
Answers based on your information
We prepare the sources, tone, and rules according to your services, products, and terms.
More complete inquiries
The bot asks clarifying questions and collects the information needed for the first conversation.
Guidance to a solution
It helps choose a service, product, or next action based on the specific scenario.
A person stays in the loop
We define when the bot should stop, admit uncertainty, or hand the conversation over to the team.
EXAMPLE SCENARIO
From a general question
to a clear task
A short conversation can save several follow-up emails. Scenarios are prepared according to your services and the way you work.
I want a website for my hotel
Of course. Will you need online booking, or would you prefer guests to send an inquiry?
We have a booking system
Which system do you use? I’ll include this information in the inquiry so the team can check the integration.
03 / a way of working
A clear process
at every step
Conversation goal
We clarify whether the bot supports service, sales, navigation, or inquiry qualification.
Knowledge and scenarios
We prepare the sources, questions, limits, and handoff points to a person.
Build
We configure the model, interface, forms, notifications, and agreed integrations.
Real testing
We check common, unclear, and inappropriate questions. We clarify how the information is updated after launch.
PART OF THE BUSINESSES THAT TRUSTED US
BEFORE THE FIRST CHAT WITH THE BOT
Useful AI
with clear boundaries
What the bot knows, how we train it, and when a person takes over.
Have another questionWill it look like part of the website?
Yes. We align the interface, colors, language, and behavior with your design and brand.
What can it do?
It can answer based on provided information, guide users to products and services, ask clarifying questions, and collect inquiries. More complex actions and integrations are defined in the brief.
Does it fully replace a person?
No. It handles part of the routine conversations. We define when a question should be passed to your team and what information it should receive.
Is it possible for it to give a wrong answer?
Yes, AI can make mistakes. We limit the sources, set rules for uncertainty, and test real scenarios. We direct important decisions and sensitive cases to a person.
How long does it take?
We define the timeline after reviewing the information, scenarios, and required integrations. This includes knowledge preparation, training, and testing with real questions.
How much does it cost?
We provide a price based on the knowledge, scenarios, and integrations. We clarify separately any licenses and the costs of using the AI model.
Can it work outside working hours?
Yes. The bot can respond 24/7 as long as the service and website are available. Inquiries that require a person are handed over in the agreed way.
How is the information updated?
We define the sources and the method for updating when products, prices, and terms change. After a change, we verify the answers in the affected scenarios.
